30,000+ Happy Customers

Global Compliance All burners are UL Listed in accordance with ANSI/UL1370 in the USA and comply with the ACCC Safety Mandate for Australia.
I never thought I would have a fireplace in my home because I have no chimney nor a natural gas inlet. Thanks to Bioflame I now have two! Easy installation! Nice real fire ambiance that becomes really warm.
Very happy with our firebox. I did plenty of research and selected Bio Flame due to their reviews and UL certification.
Do your research and you will be pleased.
We are in love with our bio flame fireplace! So simple to install in the wall and use, but very impressed with the fuel efficiency and heat output.
Highly recommend these guys!
Thank you for your great review, Emile!
We hope that you enjoy your Bio Flame :)
Trying to find a fireplace for a condo was not easy, but I'm glad that a friend recommended Bio Flame. The fireplace warms our 1300 sf condo and looks great!
Ordering was easy and installation took a mere 25 minutes on our wall by the BioFlame installer.
Thank you for your review, Sharon! Each and every customer to order a
wall mount model is always surprised at how quick and easy they are to install.
Enjoy your fireplace!
We love our smart burner and the ability to adjust the Flame, especially being in Florida!
Terrific concept and surprisingly efficient. Great staff answered all of my questions and installation was very simple
We added the 16” grate to our existing wood burning fireplace in our apartment. Completely satisfied - don’t have to deal with wood/logs, instant satisfaction with no mess at all.
Very happy with the burner purchase and the expertise of the sales staff to guide me through the, almost too simple, installation.
I ordered Bio Flame’s smart burner for my home back in January; from the ordering process to the shipment at my home I received nothing but excellent customer service.
I am also pleased with the product, the remote control feature with connection to my Smart home system provided convenience and ease into my home.
The fuel I ordered with allows for an odorless and sootless fire, which has made the clean-up easier and the experience enjoyable.
Ethanol fires are definitely the way to go, I can honestly say I’m never going back to wood or gas fires again.
Couldn't be happier with the SMART fireplaces installed in our new build. Looking forward to our house warming party to show them off!
Wow!!! Gorgeous job done by Bio Flame! Really impressed with this company and will use them again and again!!!
Thank you for your review, Rosa! Hope you enjoy it!
Very happy with the quality and overall performance of my Bio Flame electronic burner.
Terrific product, technical support and fast shipping! I would recommend Bio Flame to anyone looking for a fireplace.
Highly recommend these guys. Gave us a timely estimate, provided lots of options and info. Installed our firebox within the promised time frame.
Installers were super professional. Great company!
My neighbor had recommended Bio Flame and glad that she did. Living in a condo there is no fireplace, but we could not install a gas one, electric ones
are too cheap looking, so we ordered the Bio Flame Lorenzo. We knew installation was easy, but we had it mounted and ready to use in 15 minutes!
Very happy with the purchase and the look of the fireplace.
Thank you for your great review, Salim!
We hope that you enjoy your Bio Flame :)
Love our Bio Flame. Planning to use another burner system in our backyard this Summer!
Very pleased with the Bio Flame team for recommending and installing the 72" Firebox model. Seamless process from start to finish!
We purchased the Lorenzo model and had it installed in less than 15 minutes! Running a gas line to our bedroom was not an option,
but luckily my designer presented the Bio Flame option. Thank you!!!
Thank you for your great review, Anita!
We hope that you enjoy your Bio Flame :)
Great product and service. Order our fireplace and it was installed 3 days later. We highly recommend Bio Flame to anyone looking for an ethanol fireplace.
Used to own an Ecosmart unit for a couple of years then saw BioFlame in one of the interior design magazines and decided to install one for comparison.
In terms of pricing points, BioFlame comes in about 40% cheaper than EcoSmart and last about 2 hours longer on a can of fuel.
Fuel can be obtained directly from Bio Flame which is a big plus and convenient.
Used to own an Ecosmart unit for a couple of years then saw BioFlame in one of the interior design magazines and decided to install one for comparison.
In terms of pricing points, BioFlame comes in about 40% cheaper than EcoSmart and last about 2 hours longer on a can of fuel.
Fuel can be obtained directly from Bio Flame which is a big plus and convenient.