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5 stars

30,000+ Happy Customers

Global Compliance

Global Compliance All burners are UL Listed in accordance with ANSI/UL1370 in the USA and comply with the ACCC Safety Mandate for Australia.

Based on 62 reviews
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G
Xelo
Gerry Verhoef
The easiest way to get a nice fireplace

I never thought I would have a fireplace in my home because I have no chimney nor a natural gas inlet. Thanks to Bioflame I now have two! Easy installation! Nice real fire ambiance that becomes really warm.

J
48” Burner
John Clout
Warming

All good guys, happy!
Quick delivery, Burner looks stylish.
Cheers,
Jonno

H
60" Firebox DS
Harlow Morgan
Certified

Very happy with our firebox. I did plenty of research and selected Bio Flame due to their reviews and UL certification.
Do your research and you will be pleased.

E
Fiorenzo
Emile Karasz
Great Product!

We are in love with our bio flame fireplace! So simple to install in the wall and use, but very impressed with the fuel efficiency and heat output.
Highly recommend these guys!

Thank you for your great review, Emile!
We hope that you enjoy your Bio Flame :)

S
Lotte
Sharon Osinsky
Fast installation

Trying to find a fireplace for a condo was not easy, but I'm glad that a friend recommended Bio Flame. The fireplace warms our 1300 sf condo and looks great!
Ordering was easy and installation took a mere 25 minutes on our wall by the BioFlame installer.

Thank you for your review, Sharon! Each and every customer to order a
wall mount model is always surprised at how quick and easy they are to install.
Enjoy your fireplace!

Adjustable

We love our smart burner and the ability to adjust the Flame, especially being in Florida!

D
24″ Firebox SS
Darin Woolcox
Reliable

Great finishing of the firebox and at a fraction of the competitors cost.

M
Rogue 2.0 SS
Marty Fitz
Excellent customer service

Terrific concept and surprisingly efficient. Great staff answered all of my questions and installation was very simple

W
16" Grate Kit
Wendy Morrison
Great Product!

We added the 16” grate to our existing wood burning fireplace in our apartment. Completely satisfied - don’t have to deal with wood/logs, instant satisfaction with no mess at all.

A
5L Burner
AJ Sorello
Great Product!

Very happy with the burner purchase and the expertise of the sales staff to guide me through the, almost too simple, installation.

Excellent customer service

I ordered Bio Flame’s smart burner for my home back in January; from the ordering process to the shipment at my home I received nothing but excellent customer service.
I am also pleased with the product, the remote control feature with connection to my Smart home system provided convenience and ease into my home.
The fuel I ordered with allows for an odorless and sootless fire, which has made the clean-up easier and the experience enjoyable.
Ethanol fires are definitely the way to go, I can honestly say I’m never going back to wood or gas fires again.

Looking good

Couldn't be happier with the SMART fireplaces installed in our new build. Looking forward to our house warming party to show them off!

R
Fiorenzo
Rosa Durant
Georgeous job

Wow!!! Gorgeous job done by Bio Flame! Really impressed with this company and will use them again and again!!!

Thank you for your review, Rosa! Hope you enjoy it!

Love it!

Love our fireplace and will keep raving to friends and family!

E
13” Burner
English Lopez
Quality

Very happy with the quality and overall performance of my Bio Flame electronic burner.

V
XL Firebox DS
Vincent Andrews
Outstanding

our Bio Flame is definitely the focal point of our entire home!

C
60" Firebox SS
Chelsea Trovalski
Fast Shipping

Terrific product, technical support and fast shipping! I would recommend Bio Flame to anyone looking for a fireplace.

L
24″ Firebox DS
Lucas Brian
Great company!

Highly recommend these guys. Gave us a timely estimate, provided lots of options and info. Installed our firebox within the promised time frame.
Installers were super professional. Great company!

S
Lorenzo
Salim Reza
Beautiful

My neighbor had recommended Bio Flame and glad that she did. Living in a condo there is no fireplace, but we could not install a gas one, electric ones
are too cheap looking, so we ordered the Bio Flame Lorenzo. We knew installation was easy, but we had it mounted and ready to use in 15 minutes!
Very happy with the purchase and the look of the fireplace.

Thank you for your great review, Salim!
We hope that you enjoy your Bio Flame :)

J
16” Burner
Julia Rutley
Perfect

Love our Bio Flame. Planning to use another burner system in our backyard this Summer!

T
72" Firebox SS
Tracy Lipkin
Seamless

Very pleased with the Bio Flame team for recommending and installing the 72" Firebox model. Seamless process from start to finish!

A
Lorenzo
Anita Hse
Quick installation

We purchased the Lorenzo model and had it installed in less than 15 minutes! Running a gas line to our bedroom was not an option,
but luckily my designer presented the Bio Flame option. Thank you!!!

Thank you for your great review, Anita!
We hope that you enjoy your Bio Flame :)

J
Evoque
Jason Dill
Great product

Great product and service. Order our fireplace and it was installed 3 days later. We highly recommend Bio Flame to anyone looking for an ethanol fireplace.

Good Price

Used to own an Ecosmart unit for a couple of years then saw BioFlame in one of the interior design magazines and decided to install one for comparison.
In terms of pricing points, BioFlame comes in about 40% cheaper than EcoSmart and last about 2 hours longer on a can of fuel.
Fuel can be obtained directly from Bio Flame which is a big plus and convenient.

Good Price

Used to own an Ecosmart unit for a couple of years then saw BioFlame in one of the interior design magazines and decided to install one for comparison.
In terms of pricing points, BioFlame comes in about 40% cheaper than EcoSmart and last about 2 hours longer on a can of fuel.
Fuel can be obtained directly from Bio Flame which is a big plus and convenient.