Contact The Bio Flame

Leader of Ethanol Fireplace Products Worldwide

Questions about our products? Not sure which product is best for your space? Bio Flame is here to answer all of your questions. Please send us a message or give us a call, we would love to hear from you!

US Head Office

3837 Bay Lake Trail
North Las Vegas, NV 89030

Mailing address

7144 3739 Balboa St #1232
San Francisco, CA 94121
United States

P 1.844.866.8888 (Toll Free)

For order support or tracking inquiries, email us at

For quick support on new orders or to become a dealer, email us at

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